Mini Zen – Terms & Conditions

At Mini Zen, the safety, well-being, and happiness of you and your baby are always my top priority. Please take a moment to read the following Terms & Conditions, which are designed to keep classes safe, respectful, and enjoyable for everyone.

Health, Safety & Equipment

  • All equipment provided is thoroughly cleaned after each class.

  • Please only practise techniques with your own baby.

  • Follow your baby’s cues: if your baby is unsettled, take a break and return when ready. Never force or rush any activity.

  • If your baby is unwell, it is best not to attend class.

  • Baby massage is not recommended within 24 hours of your baby’s immunisations.

  • If your baby is under medical care or seeing a consultant, please check with your doctor or health visitor before starting baby massage sessions.

Cancellations & Refunds

  • If a class is undersubscribed, or I cannot run a session due to unforeseen circumstances (e.g. illness or severe weather), I reserve the right to cancel. Where possible, an alternative date will be offered.

  • Refunds will only be provided if I cancel a class and no alternative is available.

  • Refunds cannot be given for missed classes due to illness or other personal reasons. However, I may be able to:

    • Offer an alternative date, or

    • Provide a refund if your place can be resold at short notice.

  • In exceptional circumstances, refunds may be offered at my discretion.

Photography & Social Media

  • I love to share the joy of Mini Zen classes. However, your child’s full name will never be shared online.

  • You are welcome to take photos of your own baby for personal use, but please avoid including other children unless you have their parent’s permission.

  • Mini Zen will never share photos of your baby without your consent.

  • If you grant permission via the registration form, photos taken in class (by me or sent by you) may be used on Mini Zen’s website or social media. These photos will be deleted from my device once used.

Disclaimer

By attending Mini Zen classes, you acknowledge and agree that:

  • You are responsible for your own safety and that of your baby throughout each session.

  • You will inform me of any relevant health issues (for yourself or your baby) before attending.

  • Mini Zen cannot accept responsibility for loss or damage to personal belongings during class.

Data Protection (GDPR)

  • Customer information is collected and stored securely for up to seven years, in line with insurance requirements.

  • Your personal details will never be shared with third parties, except where safeguarding concerns arise.

✨ Thank you for helping make Mini Zen classes safe and enjoyable for all.